ℹ️ Update: Facebook services are gradually coming back online after an extended global outage incident duration ~6 hours #FacebookDown 📈 jcxZvTLEKC- NetBlocks October 4, 2021Īffected Facebook services started to come gradually back online for users around the world after the sixth hour of outages: 💸 With Facebook, WhatsApp, Instagram and Messenger down for over one hour and counting, the Cost of Shutdown Tool (COST) calculates a rough estimate of ~$160m in losses to the global economy. The outage is estimated to have made a dent in the global economy exceeding $1bn US dollars. Many of those affected flocked to alternative platforms including Twitter and Telegram to stay in touch.
Users in several countries initially expressed concerns over possible filtering in their countries, while others suspected their own internet connections may have been cut.
NetBlocks OctoWhat is the impact of the outage? Metrics indicate network-layer impact to AS32934, causing a knock-on effect on DNS and other servers. This centralization gives the company a unified view of users’ internet usage habits, but also makes the services vulnerable to single points of failure.įacebook has not issued a detailed incident report at the time of writing.įacebook, WhatsApp, Instagram and Messenger have now been down globally for over three hours, the most severe outage on record to affect Facebook, Inc. Why are all Facebook services affected?įacebook announced plans to merge its platforms in 2019, raising concerns over the risks of centralization of social media platforms. However, the current incident is the most severe Facebook outage on record given its extent. The disruption to Facebook’s network impacted DNS service, preventing domain name resolution of addresses including įacebook has experienced international outages previously, including major partial outage incidents on 14 April 2019 and 14 March 2019 all attributed by the company to technical errors. This could be caused by server misconfigurations or datacenter problems, amongst other issues. The root cause of the incident in not yet established, though there are indications that BGP network routes may have been withdrawn or altered, causing a knock-on impact to DNS and other servers needed to reach the services. It is likely that non-public facing Facebook services have been similarly impacted. The most visible impact is the loss of authoritative DNS, which prevents the company’s public services from resolving. Network metrics indicate a disruption to connectivity on autonomous network AS32934 owned by Facebook. ℹ️ Note: Facebook, WhatsApp, Instagram and Messenger are currently experiencing outages in multiple countries incident not related to country-level internet disruptions or filtering #FacebookDown #WhatsAppDown /EJCq2F7tDC Service has been gradually restored after the sixth hour although the platforms remain unstable. The incident has been ongoing for six hours at the latest update. services including Facebook, WhatsApp, Instagram, and Messenger platforms from approximately 15:45 UTC 4 October 2021. Analysis of network measurements indicate a global outage of Facebook Inc.
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